An urgent warning has been issued to all Android and iPhone users regarding the risks associated with using unofficial chargers. With many new devices only including a USB-C cable and no charger in the package, consumers are often left to purchase a suitable adapter separately, which can cost at least £20. This higher cost has led some users to seek cheaper alternatives, such as unofficial chargers available on platforms like Amazon for under £8—considerably less than those directly from manufacturers like Apple or Samsung. However, consumer watchdog Which? has cautioned against these budget options, citing potential safety hazards.
In a recent investigation, Which? acquired various chargers from online marketplaces like Amazon, AliExpress, B&Q Marketplace, Debenhams Marketplace, and eBay. Shockingly, the testing revealed that nine chargers had poor manufacturing standards, posing a risk of electric shock, while eight were identified as potential fire or explosion threats.
Of particular concern was a counterfeit charger masquerading as an Apple USB-C 35W Power Adapter for £11.99, complete with Apple branding on the packaging. Despite its appearance, the product failed safety tests, highlighting the dangers of unauthorized chargers.
Further findings from the investigation exposed chargers lacking essential UK safety markings and devices with hazardous internal circuitry, increasing the likelihood of overheating, fire, or explosion.
This isn’t the first time Which? has raised alarms about unsafe electrical products sold on online platforms. Sue Davies, Head of Consumer Protection Policy at Which?, emphasized the severe consequences poorly designed electrical items can have, urging the government to enforce stricter product safety laws for online marketplaces to protect consumers.
In response to these concerns, Amazon emphasized its commitment to customer safety, noting its collaboration with Electrical Safety First to promote secure charging practices. The company assured that all products on its platform must adhere to laws and regulations, with the identified chargers already removed. B&Q echoed these sentiments, affirming its dedication to product safety and proactive measures to prevent the sale of recalled items on its Marketplace.
For consumers, the advice is clear: opt for chargers from reputable retailers or trusted brands like Apple, Belkin, Anker, and Samsung to minimize safety risks. While these products may come at a higher price, experts warn that the potential dangers associated with cheaper alternatives far outweigh any initial savings.
